Privacy & Refund Policy

Privacy Policy

Privacy Policy of Baby-Led Weaning India (BLW India)

Last Updated: 17/01/2024

1. Introduction
Welcome to Baby Led Weaning India (www.blwindia.co.in). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are
This Privacy Policy aims to give you information on how Baby Led Weaning India collects and processes your personal data through your use of this website, including any data you may provide through this website.

Contact Details
Full name of legal entity:  Baby Led Weaning India is a bard owned by Virkinders Services pvt ltd
Email address: [email protected]

3. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, different kinds of personal data about you which we have grouped together as follows:

  • Email
  • Phone Number
  • Residing City
  • Photo
  • Videos

4. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

• Direct interactions.
• Automated technologies or interactions.
• Third parties or publicly available sources.

5. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests.

6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed.

7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

9. Updates to This Policy
We may update this privacy policy from time to time. You are encouraged to check the changes by visiting our privacy policy on this page.

Refund Policy

 
    • No Refunds for Booked Sessions: Once a personal 10-day coaching session is successfully booked, no refunds( full or partial) will be offered for any reason, including health-related issues. We encourage you to make yourself aware of session prices and details by thoroughly checking our Personal Sessions Page and watching our ‘Understanding how BLW Sessions are conducted’ video. If you need more information on how our sessions are conducted, feel free to book a discovery call with our expert.
      • Rescheduling Policy: Sessions can be rescheduled if notification is given at least one day before the scheduled session. A 10-day session can only be rescheduled once.
      • Missed Rescheduled Sessions: No refunds or further rescheduling will be offered if you miss a rescheduled session. The session is considered completed as scheduled.
      • Continuation of Started Sessions: If you cannot continue with a session that has already begun, the session will conclude on the 10th day from the start date with no refunds.
      • Session Transfers: In case you are not able to begin the session, you can transfer it to a friend or relative within 30 days of the original session start date.
  • Masterclasses and Meal Guides: No refunds (full or partial) are available once masterclasses OR meal guides are purchased.
  • Feedback and Inquiries: Feedback is welcomed, and additional information is available before booking. For questions or more details on the refund policy, contact [email protected].