Privacy & Refund Policy

Privacy Policy

Privacy Policy of Baby-Led Weaning India (BLW India)

Last Updated: 17/01/2024

1. Introduction
Welcome to Baby Led Weaning India (www.blwindia.co.in). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are
This Privacy Policy aims to give you information on how Baby Led Weaning India collects and processes your personal data through your use of this website, including any data you may provide through this website.

Contact Details
Full name of legal entity:  Baby Led Weaning India is a bard owned by Virkinders Services pvt ltd
Email address: babyledweaningindia@gmail.com

3. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, different kinds of personal data about you which we have grouped together as follows:

  • Email
  • Phone Number
  • Residing City
  • Photo
  • Videos

4. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

• Direct interactions.
• Automated technologies or interactions.
• Third parties or publicly available sources.

5. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests.

6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed.

7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

9. Updates to This Policy
We may update this privacy policy from time to time. You are encouraged to check the changes by visiting our privacy policy on this page.

Refund & Rescheduling Policy

1. No Refunds for Booked for Personal Sessions

Once a personal coaching session is successfully booked, the session fee is non-refundable (full or partial) under any circumstances, including health-related issues.We strongly encourage you to review session details, pricing, and the “Understanding How BLW Sessions Are Conducted” video before booking. If you require additional clarification before enrolling (especially if you are taking a one-month or three-month session), you may book a discovery call with our expert team.

2. Rescheduling Policy

To maintain structure and ensure fairness across all programs, the following rescheduling terms apply to 10-day, 1-month, and 3-month sessions:

  1. All reschedule requests must be made in writing at least 48 hours prior to the scheduled start date.

  2. Each booking includes one complimentary reschedule, regardless of program duration.

  3. Any reschedule beyond the one-time allowance will incur a fee of 20% of the base session price.

  4. The one-time reschedule applies strictly to the original booking. Sessions cannot be paused, split, rolled forward indefinitely, or converted into credits.

For 1-month and 3-month programs, start dates are mutually agreed upon in advance. If the agreed start date needs to be changed, the above rescheduling terms will apply.

3. Missed Rescheduled Sessions

If a rescheduled session is missed, the session will be considered completed as scheduled. No refunds or further reschedules will be offered.

4. Masterclasses, Nutrition Club & Meal Guides

All purchases of masterclasses, nutrition club and meal guides are final. No refunds (full or partial) will be issued once access has been granted.

For any refund-related questions, please contact: babyledweaningindia@gmail.com

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